yeliz obergfell Archives - Yeliz Obergfell Official Homepage

Overview

This homepage is intended to serve as a clear and structured identity hub for Yeliz Obergfell. It is written in an informative and factual tone, designed for readers who are searching for background information, professional context, verification links, or media references.

It brings together professional background, public publications, programme references, press mentions, and verified third-party links in one structured document. It is not a sales page. It is not promotional copy. It is an informational reference point.

This page is particularly useful for:

Partners or collaborators
Learners
Conference organisers or podcast hosts

At a Glance

Name: Yeliz Obergfell
Base: Wollerau, Canton Schwyz, Switzerland
Nationality: Swiss
Languages: German (native), English (professional working proficiency)
Primary Areas of Work:

Customer support and service operations
Professional certification programme operations
Online learning systems
Digital credentialing and verification
Student and user experience

Official website:
https://www.yelizobergfell.com/

Professionelle Biografie (Deutsch PDF):
https://www.yelizobergfell.com/wp-content/uploads/2025/10/Yeliz-Obergfell-Professionelle-Biografie.pdf

Professional biography (English PDF):
https://www.yelizobergfell.com/wp-content/uploads/2025/10/Yeliz-Obergfell-Professional-Biography.pdf

LinkedIn profile:
https://www.linkedin.com/in/yeliz-obergfell/

Professional Background

Education

Yeliz Obergfell studied Business Administration at the University of Mannheim (1999–2002). Later, she completed a Higher Business Diploma (2005–2007) at Commercial School Oerlikon (HSO) in Zurich, Switzerland.

The diploma programme included coursework in:

Marketing
Economics
Business law
Accounting
Organisational theory
Project management
Rhetoric
Leadership preparation

The thesis topic listed in the document was:
“Origin and Development of Migros Abroad.”

This educational foundation reflects a combination of academic theory and applied commercial knowledge, particularly relevant for roles involving operations, administration, and customer advisory functions.

Early Professional Experience

During her studies, Yeliz Obergfell worked in call centre customer acquisition and enquiry handling in Mannheim, Germany. This period reflects early exposure to:

Customer communication
Telephone-based support
Direct client interaction
Structured information handling

She later worked at Zurich Insurance in Zurich in reception and communications responsibilities, gaining experience in:

Corporate front-desk operations
Administrative workflows
Organised communication systems

These early roles built a foundation in structured service environments and operational reliability.

Banking and Financial Services Roles

From 2008 to 2010, she worked at Migros Bank AG (Limmatplatz, Zurich) as a Customer Advisor. The responsibilities described in the biography include:

Advisory services for banking products
Branch cash operations
Foreign currency transactions
Precious metals transactions

From 2012 to 2019, she worked at Coop Depositenkasse (Sihlcity Zurich) as a Customer Advisor and Deputy Team Leader.

Responsibilities included:

Customer advisory and relationship handling
Administrative and back-office tasks
Revenue verification
Team support and supervision
Organisational coordination

These roles indicate long-term experience in customer-facing environments requiring precision, compliance awareness, and financial operational responsibility.

Current Work Context

Since 2019, Yeliz Obergfell has been associated with SkillFront GmbH (Wollerau, Switzerland) in customer consulting and support operations.

SkillFront official website:
https://www.skillfront.com/

Her responsibilities, as described in the public biography documents, include:

Tailored customer solutions
Advising on suitable programmes
Ensuring smooth service processes
Training and supervising team members
Participating in product and service development
Supporting learner and user experience

Across various public pages, her name appears in association with professional certification ecosystems, particularly within SkillFront and the International Scrum Institute network.

International Scrum Institute:
https://www.scrum-institute.org/

Agile Alliance author listing:
https://agilealliance.org/author/8101537/

These references suggest involvement in professional development environments focused on certification systems and structured learning experiences.

Areas of Professional Focus

1. Customer Support and Service Operations

A recurring theme across roles and public references is structured customer support management. This includes:

Response timeliness
Clear communication
Structured problem resolution
Process consistency

Public testimonials often mention responsiveness and structured support handling.

2. Professional Certification Systems

Yeliz Obergfell’s name appears in connection with professional certification programme announcements and press releases.

Examples include AI-related certifications and digital badge verification initiatives.

Latest PRLog press release (January 2026):
https://www.prlog.org/13124416-skillfront-launches-certified-artificial-intelligence-ai-professional-for-the-intelligence-age-by-yeliz-obergfell-and-erkan-sutculer.html

PRLog newsroom (SkillFront):
https://pressroom.prlog.org/skillfront/

PRLog bio profile:
https://bio.prlog.org/skillfront/50010560-yeliz-obergfell.html

3. Digital Credentialing and Verification

Several press releases reference digital badge initiatives and verification registries.

Digital badge registry page:
https://www.skillfront.com/Badges/

Press release on digital badges (October 2025):
https://www.prlog.org/13107028-yeliz-obergfells-skillfront-sets-new-global-certification-standard-with-the-worlds-first-verifiable-name-engraved-digital-badges.html

Republished via Digital Journal:
https://www.digitaljournal.com/pr/news/pr-zen/yeliz-obergfell-s-skillfront-sets-new-1659839793.html

The theme of verifiable credentials and structured identity validation appears consistently across publications.

Selected Programme References

The following programme pages are publicly accessible and often associated with the name:

Certified Artificial Intelligence (AI) Professional™
https://www.skillfront.com/Certified-Artificial-Intelligence-Professional

Certified AI Strategy Leadership & Project Management Professional™
https://www.skillfront.com/Certified-AI-Strategy-Leadership-Project-Management-Professional

Certified AI Agents & AI Automation Professional™
https://www.skillfront.com/Certified-Artificial-Intelligence-AI-Agents-AI-Automation-Professional

Certified ISO/IEC 42001 Artificial Intelligence Management Systems (AIMS) Professional™
https://www.skillfront.com/Certified-ISO-IEC-42001-Artificial-Intelligence-Management-Systems-AIMS-Professional

Free Business Entrepreneurship Programme
https://www.skillfront.com/Free-Business-Entrepreneurship-Program-Certification

Leadership Masterclass Bundle (Scrum Institute)
https://www.scrum-institute.org/leadership

Scrum AI Assistant
https://www.scrum-institute.org/Scrum-AI-Assistant

All descriptions and pricing details should be verified directly on the respective programme pages.

Press and Media Appearances

Testimonials and Public Feedback

Public review pages reference responsiveness and structured support interactions.

Contact and Verification

Email:
yeliz.obergfell@skillfront.com

Public contact phone (as listed in multiple public pages):
+41 78 946 88 86

Extended links directory:
https://www.yelizobergfell.com/yeliz-obergfell-contact/

Closing Note

This homepage serves as a structured reference document for Yeliz Obergfell. It consolidates:

Educational background
Professional timeline
Certification ecosystem involvement
Press references
Audiobook listings
Podcast appearances
Programme pages
Verification links

For the most accurate and up-to-date information, readers are encouraged to consult the linked original sources directly.